Your Members Want Value. Your Directory Isn’t Delivering It.
You know the script. Businesses join for networking and visibility. You give them a directory listing. They check it once, never update it, and wonder what they’re paying for. Meanwhile, you’re scrambling to prove member value while revenue stays flat.
Sound familiar?
The Reality Chambers Face:
“Our directory is a graveyard” Members get listed once and never come back. Outdated information. Broken links. Zero engagement. It’s supposed to be a member benefit, but it feels like a burden to maintain.
“Members keep asking: what’s my ROI?” You’re working hard to deliver value, but when members can’t see tangible results from their investment, retention suffers. You need proof points, not just promises.
“We can’t compete with free platforms” Businesses are already on Google, Facebook, and Yelp for free. Why would they engage with yet another listing? You need to offer something those platforms can’t.
“Non-dues revenue is stuck” Sponsorships and events only go so far. You need sustainable, scalable revenue streams that don’t require constant hustle or add to staff workload.
“Our staff is stretched too thin” You’re already juggling events, advocacy, member services, and more. Managing a complex platform or constantly updating business info? That’s not realistic.
Finally: A Member Directory That Members Actually Use
Member Marketplace transforms your chamber’s business directory from a static list into a living, breathing marketplace where businesses post updates, share opportunities, and connect with customers—all under your brand.
What Makes It Different:
✓ Businesses WANT to participate Instead of begging members to update their listings, they’ll actually log in. Why? Because they can post deals, promote services, share events, hire locally, and get real leads. It’s not just a listing—it’s a growth tool.
✓ Members see each other (and do business together) Your marketplace becomes the go-to place for member-to-member commerce. A restaurant needs a plumber? They find them here. A retailer needs marketing help? They connect through your platform. You’re facilitating real economic activity.
✓ Non-dues revenue that scales Offer premium placements, featured listings, and enhanced business profiles as tiered benefits or paid upgrades. Revenue grows without adding headcount or workload.
✓ Prove ROI with real data Stop guessing. See exactly which members are active, what content is working, and how much engagement you’re driving. Show board members and sponsors the metrics that matter.
✓ Zero heavy lifting for your team We handle setup, onboarding support, and platform management. Your businesses can self-manage their profiles. You get the credit without the chaos.
✓ White-labeled under YOUR brand This isn’t “powered by some random tech company.” It’s YOUR marketplace. Your logo. Your community. Your members see you as the innovator bringing them this value.
Simple Setup. Real Results.
Step 1: We Build Your Branded Marketplace We can launch your marketplace in days, not months. Branded with your logo, colors, and community identity. No heavy technical lift required from your team.
Step 2: Members Get Real Tools to Grow
Businesses can:
- Post products, services, and special offers
- Promote events and job openings
- Share business updates and news
- Connect with other members for B2B opportunities
- Get discovered by the broader community through search and categories
Step 3: You Manage & Monetize
- Choose between our free plan or premium revenue-sharing model
- Offer enhanced listings as member benefits or paid upgrades
- Track engagement through analytics dashboard
- Let businesses self-manage (minimal work for your staff)
Step 4: Watch Engagement (and Retention) Grow
Members log in regularly because there’s always something new. They see value. They renew. You have the data to prove it.
Don’t Just Take Our Word for It—Hear from Chamber Leaders
“Our Member Marketplace has been an invaluable asset for our Chamber and our membership. I highly recommend it to any Chamber or Association looking to bring additional value to their memberships.”
Dominic Provenzano
Marketing, Comm & Membership Relations
Staten Island Chamber of Commerce
“One thing that’s consistently surprised me is how willing businesses are to share once they’re given the right place to do it. We’ve even seen new businesses request to join directly through the marketplace, with about 25% converting into members.”
Clarence Lloyd
Vice President | Chamber Director
Southwest Michigan First
Live Marketplace Examples:
Real Chambers. Real Results.
Staten Island Chamber of Commerce
Link to full case study: https://www.membermarketplaceinc.com/use-case-staten-island-chamber/
The Challenge: Like many chambers, Staten Island struggled with a static directory that members rarely updated or used. They needed a way to deliver ongoing value and justify membership investment.
The Solution: Launched a Member Marketplace that gave businesses tools to post updates, share deals, promote events, and connect with each other.
The Results:
- Members actively posting and engaging weekly
- New member inquiries coming directly through the marketplace
- Tangible ROI story for retention conversations
- Reduced staff time spent on directory management
Chamber Case Study: Directory Listing Alone vs. Active Marketplace Posting
Questions We Hear from Chamber Execs (And Honest Answers)
Q: We already have a member directory. Why do we need this?
A: Your directory is probably a static list of businesses—great for basic lookup, but it doesn’t drive engagement or give members a reason to come back. Member Marketplace turns that list into an active platform where businesses post updates, share deals, promote events, and connect with customers. It’s the difference between a phone book and a business growth tool.
Q: Will our members actually use this?
A: Yes—if you give them a reason to. Businesses don’t want another place to “get listed.” But they DO want tools to promote their offerings, get leads, and connect with other businesses. That’s what Member Marketplace provides. Chambers using our platform see regular activity because businesses see real value.
Q: How much staff time does this require?
A: Minimal. We handle the setup and technical management. Businesses self-manage their profiles and content. Your role is mostly facilitation and promotion—which you’re already doing. Many chambers report LESS work compared to maintaining traditional directories.
Q: What if our members aren't tech-savvy?
A: We’ve designed the platform for real small business owners—not tech experts. The interface is intuitive, and we provide onboarding support. Plus, once businesses see the value (leads, visibility, connections), they figure it out quickly.
Q: Can we customize it to fit our chamber's brand?
A: Absolutely. This is customized under YOUR brand. Your logo, your colors, your community.
Q: How do we make money from this?
A: Multiple ways:
- Offer premium/enhanced listings as higher membership tier benefits
- Sell featured placements and sponsored posts
- Package marketplace access into sponsorship opportunities
Q: What's the catch with the free plan?
A: No catch. The free plan gives you full access to build and launch your marketplace. Our revenue comes from businesses who choose to upgrade their listings for enhanced visibility. If your Chamber is under 500 businesses, you can stay on free forever or explore premium when you’re ready to maximize revenue.
Q: How long does it take to launch?
A: Most chambers are live within days. We handle setup. You handle the announcement to members. Fast, easy, and designed for chambers that don’t have months to wait.
Ready to Give Your Members Something Worth Paying For?
Let’s build a marketplace your chamber members actually want to use.
See Member Marketplace in Action
Schedule a 15-minute demo and we’ll show you:
- How chambers like yours are using the platform
- Exactly what your branded marketplace would look like
- Revenue potential based on your membership size
- Real engagement metrics from active chambers
Schedule a Meeting Today
Have 15 minutes? Let’s chat about how Member Marketplace can help your organization.
Or Contact Us Directly: Email: sales@membermarketplaceinc.com
Phone: 833-278-2742 x600
Transform Your Community Today
Together, we can create a space that uplifts local businesses, engages members, and makes a lasting impact.