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Facebook Groups vs. Local Marketplaces: What’s Best for Supporting Small Business?

April 1, 2025 By Cherie Edilson

If a community wants to help small businesses succeed, you might ask:

“Can’t we just create a Facebook group?”

You can. And many communities do. But if you’ve ever been in one of those groups, you’ve probably noticed something…

It’s noisy.
It’s random.
And it rarely moves the needle for the businesses who need help the most.

So what’s the difference between a Buy Local Facebook Group and a dedicated community marketplace? Let’s break it down.


🛑 The Facebook Group Trap

Facebook groups are quick to set up and easy to use—but they weren’t built for local economic development. They were built for conversations and algorithms.

Here’s what happens in most “Support Local” or “Shop Small” groups:

  • A few enthusiastic businesses post regularly.

  • Posts get buried quickly.

  • Spam shows up, or off-topic rants take over.

  • There’s no real way to search, browse, or buy.

Even the best-run groups become overwhelming to manage. They’re more bulletin board than business booster.


✅ What a Marketplace Does Differently

A local marketplace isn’t just a place to post—it’s a digital hub that helps small businesses show up, connect, and grow.

It’s organized.
It’s searchable.
It’s measurable.
And most importantly—it’s built for real-world results.

Here’s how it stacks up:

Feature Facebook Group Local Marketplace
Business profiles ❌ Not structured ✅ Verified & professional
Product listings ❌ Posts get lost ✅ Tagged & searchable
Community requests ❌ No system ✅ Built-in feature to ask + connect
Search & filters ❌ Hard to find anything ✅ Organized by service, product, category
Event promotion ❌ Easily buried ✅ Highlighted & calendar-organized
Engagement insights ❌ No specific metrics ✅ Track clicks, views, requests by business
User requests ❌ Not organized ✅ Auto-matches businesses to request
Ownership & control ❌ Facebook owns it ✅ You own the platform & experience

So Why Does This Matter?

Because small businesses need more than cheerleading—they need traction.

They need:

  • Customers discovering them

  • Support from their community

  • A place to show up consistently, not just hope the algorithm works

They need tools that go beyond likes and comments. They need connection that leads to sales, collaborations, and staying in business.


The Best Part?

If your organization already has a network (like a Chamber of Commerce, Main Street, or local support group), you don’t need to build all this from scratch.

You can launch a marketplace platform that becomes the online heartbeat of your local economy—with posts, requests, events, products, services, and members all in one place.


Final Thought

Facebook is a tool.
A local marketplace is infrastructure.

If we want to truly support small business—not just in words, but in action—we need to give them a digital space that works as hard as they do.

Filed Under: Blog Tagged With: Economic Development, Online Community, Online Marketplaces, Small Business, Social Media

Cherie Edilson

About Cherie Edilson

Cherie Edilson is the CEO & Co-Founder of Member Marketplace, Inc., a platform dedicated to helping small businesses market and sell together in their local communities. Cherie started Member Marketplace after owning and operating her own handmade products business. With firsthand knowledge of how hard it can be for small businesses to succeed without access to local, collaborative tools, Cherie set out to develop an affordable and innovative solution to help them reach new customers and make a larger impact in their local economy. Today, Member Marketplace's tools have enabled communities and small business owners all over the country to tap into the power of collective marketing and digital transformation.

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